Case Study – Fishawack
About Fishawack
Fishawack Health is a full-service, global healthcare communications agency and consultancy with the capabilities, scale, and geographical coverage to offer healthcare a fresh, new type of partnership. They work end-to-end, from medical, commercial, and marketing strategy, through to brand strategy, communication, and execution.
Fishawack’s communication needs
Due to several acquisitions, Fishawack had four main mobile phone contracts from three different networks, plus a host of small contracts with various other networks. Multiple invoicing and contract end dates plus varying presentations of billing information across the networks made it difficult to monitor and manage their 300 mobile phone connections.
“Fishawack had a very clear view of what they wanted to achieve: lower monthly cash costs and higher handset funds. Using our unique Billmonitor software, we were able to establish a clear 18-month strategy to achieve just that, while also improving non-financial contract terms and providing Fishawack with monthly reporting and monitoring. I always enjoy it when we can design a mobile phone contract that truly offers value for money for one of our clients.”
Jamie Boulton
Senior account manager at Billmonitor
Popular in Insights
The Multi Academy Trust Association’s National Conference 2025 in Milton Keynes
The National MAT Conference 2025 in Milton Keynes was a fantastic opportunity to engage with leaders in the education sector. This year’s event brought together senior executives from Multi-Academy Trusts (MATs) across the country, providing a platform for open and informative discussions on the pressing challenges facing schools today.
Larkmead Vets
Larkmead Vets’ mobile phone account has significantly grown in recent years. When Billmonitor took over the management of the account in 2022, Larkmead Vets was facing a number of challenges
First Intuition
FI had three clear objectives: (i) lower cost, (ii) better service and (iii) a more flexible mobile
phone contract that also accommodates its ambitious growth programme.